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Slide 01
Heart & Soul Counseling Center Logo
Counseling • Education • Training
Community Service

Heart & Soul Counseling Payment & Insurance Guidelines

The standard fee for each 45 minute therapy session is $90.00. Some rates vary depending on services. Your medical insurance plan will likely cover most of this fee depending on your mental health benefits.

Heart and Soul accepts the insurances listed below. Please click on your insurance to go to your insurance company’s website where you can learn about your benefits.

We do not accept Medicaid but we do accept Medicaid HMOs such as Affinity, HIP, Empire and others listed below. We also accept Family Health Plus and Child Health Plus plans listed below.

Empire Blue Cross Blue Shield Logo

Call 1800-626-3643 and press option 5 to authorize visits for outpatient mental health. Ask the representative what your copay annual limit on visits is.

Emblem Health logo

NOW EMBLEM/VALUE OPTIONS does not require preauthorization for mental health visits. Call 888-447-2526 to check your benefits.

Affinity Health Plan Logo

We accept Affinity Medicaid plans. You are not required to preauthorize mental health visits. There is no copay and no annual limit on visits.

Medicare Logo

There is no authorization required with Medicare Part B. You have a $25 copay and unlimited visits. We also accept most secondary insurance.

Oxford Health Plans Logo

No authorization required.

Cigna Health Logo

We are currently participating with CIGNA. We are in network providers so please call to schedule an appointment. You may want to find out what your mental health copayment is before scheduling an appointment with our staff.


NYSHIP/Value Options This is the insurance plan teachers and government workers have in New York state. Your mental health benefits are administered through Value Options. You do not need preauthorization with this plan, you have a copay of $20 and you are entitled to unlimited visits.

Health Net Logo

Healthnet / MHN / Tricare have varying benefit plans. Call the phone number on your card to verify your benefits and whether or not preauthorization is required.

GHI Logo

GHI does not usually require preauthorization for mental healthcare. Call the number on the back of your card to check your mental health benefits.

Aetna Logo

There is no authorization required with most Aetna plans. Call the phone number on the back of your card to confirm your mental health benefits.

United Health Care Logo

There is no preauthorization required with most United Healthcare / UBH plans. Call the phone number on the back of your card to check your mental health benefits.

Heart & Soul Counseling Accepts the Following Affordable Care Act Insurance Providers

Health Republic Logo Emblem Health logo Oscar Health Insurance Logo Magnacare Logo

Heart & Soul Counseling also accepts the following providers

Child Health Plus Logo Healthfirst Logo
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